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Customer Feedback

at a glance

“Great experience and service with Travis and Austex Sprinklers! I called them because my sprinkler system wasn’t tuned right…bunch of dying grass spots amongst overly watered spots. I also had my fence replaced recently and a couple of the sprinkler heads were on the wrong side of the fence.

Travis came out and thoroughly (and quickly) assessed the issues, gave me a quote, and then did the work, all in about 90 minutes. This involved replacing several nozzles, a couple of shafts, capping one head, and moving 3 others.

Travis also reprogrammed my system for the most optimal performance and gave me a bunch of info and tips so I can be more self-sufficient in the future.

Give these guys a call…you won’t be disappointed!”

Ryan S.

“Alex and his team have been wonderful. Did a great job with our installation and have provided ongoing support without hesitation or cost after the fact. I highly recommend you work with them for your sprinkler and lawn needs.”

Adam H.

“Alex and his crew were excellent and professional in every way. I had about 4 different companies come and give me estimates over a 3 month period, all top rated companies on Angie’s List. AusTex was not the cheapest, but they were clearly the best choice for the job. Here are the reasons I chose AusTex:

1) Alex, the owner, was extremely professional. He came when he said he would. He was dressed well. He was down to earth. He was prepared and knowledgeable about my property. He obviously cares deeply about the reputation of his company.

2) Alex took the time to go over the products that would be used and the reasons they were preferred. Alex offered 3 levels of installation, and he explained in detail the difference between the 3. No other company did this. This lead me to believe that the cheapest available materials were probably what I should expect from companies not including multiple options in their bids. Alex brought a case full of sprinkler heads, pipes, joints, and the Hunter control unit, and explained everything in as much or as little detail as I was interested in.

3) I could tell from the reviews on Angie’s list and my time with Alex that this company would stand behind their work and get things right. I am confident that AusTex will still be in business years down the road when warranty work needs to be done or something needs to be modified. On the day of installation Alex’s crew came on time and worked hard all day long. The installation took one day and they returned my yard to as much of its previous condition as they could. I hardly knew they were there. They were courteous and polite. The sprinklers work fantastic and I am very happy with the system. Alex came back to my house a week later to make sure I was familiar with everything and to answer any final questions I had. I rest easy knowing if anything came up Alex would bend over backwards to help me or make things right.”

Cameron S.

“I can’t say enough about the service I received from Austex Sprinklers. We needed to have some of the sprinkler heads on our system adjusted, so we naturally called the company that originally installed it; however, they informed us they were too busy! I called a couple of other companies…some I had to leaves messages for and never heard back from and others were glad to come out but they charged a minimum hourly rate (ranging from $89 to $109) just for an estimate. Alex was super responsive and I had an appointment scheduled within a week of my call. Gilbert was the technician who came out…he checked our entire system to ensure adequate coverage and adjusted seven sprinkler heads. He completed his work within an hour…he was very knowledgeable and super responsive. What I like best was that he didn’t try to do more work that absolutely needed. I will use Austex from now on and highly recommend them!”

Tammera P.

More Austex Reviews

from around the web

Austex Sprinklers on Yelp
Austex Sprinklers on Angie's List

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